Chilton Furniture Reviews
(Rated by 14 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.8
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.2
- Shipping & Delivery4.4
- Return Policy4.3
- Customer Service4.4
- Price & Quality4.6
Recent Customer Reviews (14)
Christine Juhl
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Silvia Green
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Donald Wilkinson
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Kim Freer
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Christine Wechsler
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Kenneth Burkes
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James Hatley
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Elek Csapó
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Alicia Pugh
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Lucinda Grieve
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Chilton Furniture Pricing
handcrafted pieces
$645 - $5,555
Acadia Live Edge Bed
$2,434.50 - $4,666.50
Burnette Spindle Bed
$2,857.50 - $3,946.50
Bethel Shaker Bed
$2,290.50 - $4,171.50
Kittery Sofa Table
$1,030.50 - $1,633.50
Lubec Shelf
$1,957.50 - $3,406.50
Shaker Bookcase
$1,147.50 - $1,750.50
Nautilus Ottoman
$1,246.50 - $1,786.50
Payment Methods
Accepted Payment Options:
Prices for items on Chiltons.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Chilton Furniture credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Chilton Furniture Pros & Cons
Pros
1
Quality Furniture: Chiltons.com offers high-quality, American-made wood furniture with a focus on traditional New England designs and modern interpretations.
2
Custom Work: The company is known for its custom work, allowing pieces to be built to specific customer specifications.
3
Handcrafted: Much of the furniture is handcrafted in small Maine workshops, ensuring high standards of workmanship.
4
Customer Service: Chiltons.com has a strong customer service reputation, with queries resolved quickly via email, telephone, and live chat.
5
Delivery Options: The company offers white glove delivery throughout the continental United States, ensuring furniture is carefully placed and assembled as needed.
6
Everyday Fair Pricing: Chiltons.com practices everyday fair pricing, with regular prices often at or below industry sale prices.
CONS
1
Limited Return Policy: Custom orders can only be canceled within two business days, and there are no cancellations or returns after this period.
2
Service Charge: A 5% service charge is applied to cancellations or returns, which covers credit card fees and inventory holding costs.
3
Delivery Time: Average delivery time can be over a month, although on-time delivery is reported at 95%.
4
Scattered Information (for auto repair manuals): If considering Chilton auto repair manuals, they may have scattered information, which can be confusing for some users.
Chilton Furniture Features and Benefits
Features
Quality Furniture
Chiltons.com offers high-quality, American-made wood furniture with a focus on traditional New England designs and modern interpretations.
Custom Work
The company is known for its custom work, allowing pieces to be built to specific customer specifications.
Handcrafted
Much of the furniture is handcrafted in small Maine workshops, ensuring high standards of workmanship.
Customer Service
Chiltons.com has a strong customer service reputation, with queries resolved quickly via email, telephone, and live chat.
White Glove Delivery
Offers blanket-wrapped, carefully carried, and assembled furniture delivery with all packaging materials discarded for customer convenience.
Everyday Fair Pricing
Chiltons.com practices everyday fair pricing, with regular prices often at or below industry sale prices.
Trade Program
Chilton Trade Program members enjoy a 15% discount on furniture and accessories, sneak peeks at new designs, and one complimentary set of samples.
Donation Program
Partners with organizations to collect gently used furniture for donation to victims of abuse transitioning into safer housing, offering a 10% discount on new furniture in exchange for donations.
Customer Reviews
Publishes customer reviews on the website and other platforms like Google, Facebook, Houzz, and Yelp.